Central Office is located on Long St. and can be considered as part of the central nervous system of telecommunications. This department is responsible for cross connections in Central Office/ RLCM and port configuration.
PRODUCTS AND MARKETING
This new department focuses on the development and lifecycle of telecoms products. As well as the marketing and advertisement of imobile, inet and wireline services.
OUTSIDE PLANT (CIVIL AND CONSTRUCTION AND CABLE SPLICING)
This team is tasked the physical building-out of telephone and data networks.
INSTALLATION AND REPAIR
This department is responsible for the installation and repair of wirelines and data services.
TELECOMS CALL CENTER
Our local contact center responds to telecommunications faults and does first and second tier troubleshooting.
BUSINESS SYSTEMS TEAM
The BSG Department is the group responsible for the corporate installations of telephone networks.
The Telecoms Dispatch Department coordinates the installation and repair service crews.
ROAMING AND OUTSIDE PLANT SUPPORT
The Roaming department (first two employees pictured) manages the interactions between imobile and all international roaming carriers.
Outside Plant Support offers administrative and supervisory support to
the Outside Plant crews.
BASE STATION TECHNICIANS
This team of technicians service and maintain imobile base stations.
MANAGEMENT INFORMATION SYSTEMS
The MIS Department maintains all software and telecoms networks.
THE ASSIGNING DEPARTMENT
This department handles the issuance of cabling information island wide.
RETAIL SALES AND COMMERCIAL SALES
The APUA Telecoms Retail Sales team is the first point of contact for most customers. They are the team that handles customer sign ups, payments and residential account management.
The APUA Commercial Sales Team is a vibrant team which manages all commercial internet and mobile accounts.
Data services is another vital part of APUA Telecoms. This department is responsible for installation, provisioning, providing technical support, maintenance and troubleshooting technical problems with the data network.